Tag: Smith Travel Research

Hotel Report: Guest views of costs improve while overall satisfaction lags

Overall hotel guest satisfaction dropped seven points in a new J.D. Power and Associates study, but satisfaction with hotel costs and fees increased by 20. [...] Read more

Hotels Branch Out
hotels-branch-out

Numbers are starting to turn around for hotel companies just as the meetings industry picks up. Here’s what some of the top hotels are doing to attract, impress and keep meeting planners in reach. [...] Read more

New York and Houston are prime for meetings

Of the 100 hotels scheduled to open in major American cities in 2010, 46 hotels will open in New York, N.Y., and 30 in Houston, Texas, according to Smith Travel Research. [...] Read more

Hotel recovery seen in 2011

Smith Travel Research (STR) forecast U.S. hotel industry rates, revenue and occupancy to begin recovering in 2011, based on improved occupancy and less inventory in the pipeline. [...] Read more