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Connect Marketplace August 16-18, 2012 - New Orleans, Louisiana
Connect Marketplace August 16-18, 2012 - New Orleans, Louisiana
FAQ

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• Complete the conference evaluation and educational session surveys.

• Download session handouts

• Watch interviews with speakers and attendee teamwork videos

• Planners, register by June 8 to be eligible for giveaways of up to $2,500 at Marketplace!

Planners: Register Now

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General

What is Connect Marketplace?
Connect Marketplace is an innovative, appointment-only trade show designed specifically with association meeting planners’ needs in mind. Our reverse trade show streamlines the planning process, saving time and money. We offer high-quality education from industry experts and plenty of networking opportunities to help you plan more effective and efficient events. Connect Marketplace is produced by Collinson Media and Events, a senior leader in the meetings, travel and tourism industry.

When is 2012 Connect Marketplace?
Connect Marketplace is Aug. 16-18, 2012, in New Orleans.

Where does Marketplace take place?
All events take place at Ernest N. Morial Convention Center unless otherwise noted on the schedule.

What if my questions are not answered here?
At Connect Marketplace, you can ask Collinson Media staff at the information booth. Before Marketplace, contact us here.

What is a reverse trade show?
Our innovative system matches planners and suppliers for six-minute appointments based on their requests and additional factors. Planners sit in designated booths and suppliers have two minutes to travel between appointments. There are 44 time slots during the two, three-hour sessions. A chime signifies the beginning and end of each appointment.

 

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Registration

How do I register for the show?
Planners register here. Suppliers register here.

When should I register?
As soon as possible. Registration closes approximately four weeks prior to Marketplace, but planners who register early are eligible for incentives awarded at the show.

What if I need to cancel my registration?
If something comes up at the last minute and you need to cancel, we will provide a complete refund if we haven’t released appointment schedules and we haven’t already booked your airfare. The schedules are released approximately two weeks prior to show date. Please contact us here.

 

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Appointments

How does the appointment process work?
Planners and suppliers will receive an email stating that the appointment request process in Passport is open the first week of August. Mutual requests get priority, then planner requests, and then supplier requests. It is not a first-come, first-served process. As long as you complete your requests by the designated end date, your appointment selections will get the appropriate priority.

  1. We provide you with a custom link, ID and password. Can’t find it? Contact us.
  2. Review your profile, and e-mail us if you would like to make changes to it.
  3. Click “Next” on the profile screen to enter the home page of Passport.
  4. Click on “Online Directory” to see who is attending.
  5. Click on “Make Appointment Request” to select destinations with whom you are interested in meeting for your one-on-one appointments.

Helpful Hints:

1. First, review whom you’d like to meet.
2. When requesting appointments, you can arrange them in the order of preferences using the tab to the right.
3. If someone has requested you and you’re interested in meeting with them, request them back to increase the likelihood of receiving that appointment on your schedule. To do this:

  • Click on “Online Directory” to see who is attending.
  • Click on “Make Appointment Request” to select destinations that you are interested in meeting for your one-on-one appointments.
  • Review your profile, and if you want to make changes to it, e-mail us. Then click “Next.” We provide you with a custom link, ID, and password. Can’t find it? Contact us!

 

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Schedule

Where can I find a schedule for Marketplace?
A tentative schedule is set for Connect Marketplace. We will update the schedule as new speakers are booked or if changes are made. Find more information about the educational sessions offered here.

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Travel/Hotel

When will you book my flight?
We will call you approximately four to six weeks prior to the conference to book your flight, and we will pay for a round-trip ticket from your departure destination of choice. We can’t guarantee you will be on the airline you want, but we will do our best to accommodate your preferences.

I am a planner who is driving to the conference. Will I be reimbursed for my travel?
You will receive a pre-set transportation reimbursement when you check in at registration. We don’t cover parking expenses, so be prepared for this cost.

Where will I be staying?
Your Marketplace coordinator will set up your reservation. If you have not yet received a confirmation contact your coordinator or connectmarketplace@collinsonmedia.com.

Why does the hotel confirmation I received via email from my hotel have a rate on it (planners only)?
The email confirmation you received from your hotel might show a room rate, but attending as a planner, you will not be responsible for this charge. However, you will be asked to put down a credit card for incidentals when you check into your hotel. Incidentals are not covered by Connect Marketplace.

How will I get to and from the airport?
Connect does not provide airport transfers, but information on discounted shuttles will be provided closer to Marketplace.


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